Privacy Policy

Last updated: December 29, 2025

1. Introduction

Pixelsetu ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photography and media project management platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, or otherwise contact us. This information may include:

  • Name and contact information (email, phone number, address)
  • Account credentials (username and password)
  • Payment information (credit card details, billing address)
  • Business information (company name, business type)
  • Profile information (profile picture, bio)

Content Information

We store and process the content you upload to our platform, including:

  • Photos and videos
  • Project files and documents
  • Client information and communications
  • Notes, comments, and other user-generated content

Automatically Collected Information

When you use our services, we automatically collect certain information about your device and usage patterns:

  • IP address and browser type
  • Operating system and device information
  • Usage data and analytics (pages visited, time spent, features used)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing your transactions and managing your account
  • Sending you administrative information and updates
  • Responding to your inquiries and providing customer support
  • Improving and personalizing your experience
  • Analyzing usage trends and optimizing our platform
  • Detecting and preventing fraud or security issues
  • Complying with legal obligations
  • Sending you marketing communications (with your consent where required)

4. How We Share Your Information

We may share your information in the following circumstances:

With Your Consent

We may share your information when you explicitly authorize us to do so, such as when you share projects with clients or collaborators.

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors
  • Cloud storage providers
  • Analytics services
  • Email service providers
  • Customer support platforms

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal, regulatory, or security purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Objection: Object to the processing of your personal information
  • Restriction: Request restriction of processing your personal information
  • Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data that are sent to your browser and stored on your device.

We use the following types of cookies:

  • Essential Cookies: Required for the operation of our service
  • Analytics Cookies: Help us understand how users interact with our service
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Track your browsing activity to show relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Third-Party Links

Our service may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.

We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email:pixelsetuapp@gmail.com
  • Phone:+91-7866007031
  • Address:West Bengal, India

Your Privacy Matters

At Pixelsetu, we are committed to protecting your privacy and handling your data with care. We believe in transparency and will always strive to give you control over your information. If you have any concerns or questions, please don't hesitate to reach out.